Terms and Conditions

These terms and conditions are written, construed, and governed by English Law

Trade Only Website
The Palletlots web site is designed, for use, by trade customers only. The terms and conditions contained within this website are written for the understanding of trade buyers and not for the general public.

Trading Terms

Auction Sales
All prices quoted are in GB Pounds sterling and exclude VAT. Terms are quoted, as cash sales only, no credit terms are available. Payments can be made by credit card however a surcharge of 4% will be added to any such transactions. Cheques can be submitted for clearance prior to collection of goods however this may take several working days before goods can be released. Cheques will not be accepted on Auction Days for payment of goods purchased at the auction, prior agreement is required.

Website Sales
As above but method of payment must be by Credit Card/Debit Card only.

Deliveries
All sales are made from our warehouse in Leeds with delivery costs at the buyer’s expense. Delivery can be arranged through third party transport subject to prior arrangements.

Stock
Unless otherwise stated our stock is classed as graded goods and not new stock. The large proportion being mail order and retail outlet returns. Customers are strongly advised to make all enquires into all lots offered for sale before making any bids either on the website or at Auction.

Help and Assistance
The Palletlots team will be delighted to assist with any enquiries customers may have. A range of contact details are shown in the contact us section of the website including an information hotline mobile number.

Online Bidding
Palletlots operate this website for the convenience of its trade buyers. Bidders have to register and be verified before they can submit bids on the website. The website is designed to allow buyers to register bids which will be considered at the live auctions subject to the auctioneers discretion. Bidders can submit a single bid or a range of bids (e.g. start bid £50 maximum bid £100) in increments of £10. Only the highest bid submitted on the website will be considered at the auction along with the unspent maximum bid consideration.
In the days leading up to an auction sale various bidders may submit bids for a particular lot. If you submit a single bid and, that bid is exceeded by another bidder, you will be notified by email so that you may consider another bid. 

Close of Internet Bidding
The online bidding will end at midnight the day before the live auction in Leeds. The maximum bid will be submitted at the auction as the opening bid for that particular lot. If a bidder in the auction room exceeds that bid then the online bidder is outbid and therefore loses the auction.

If an online bidder submits a range bid say, starting bid =£100 up to a maximum bid =£150 and he wins the online auction with a bid at £120 then the auctioneer will start the bidding at £120 and ask for other competing bids to be offered in the auction room. If no other bids are offered the sale is ended and won by the online bidder at £120. If a competing bid is offered in the auction room say at £130 then the auctioneer will use his discretion to submit a further bid on behalf of the online bidder to try and secure the lot on his behalf. This will continue up to the internet bidder's maximum online bid. If the saleroom bid exceeds that of the online bidders maximum level (in this case £150) the lot is lost to the saleroom buyer.

Online bidding allows customers who cannot attend the auction to submit their bids from the comfort of the home or the office in any part of the UK.

Online Payment
Online bidders who are successful in submitting a bid to the live auction will be asked to pay a 10% deposit of the successful bid prior to the start of the auction this can be done via credit card over the telephone on the morning of the sale. If the lot is secured, on behalf of the online bidder, the balance will be payable at the completion of the sale.

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